Effective Date: 01.06.2023


Owens Corning, and our  affiliates (“Owens Corning”, “we”, “us”, “our”), are committed to your privacy as we work to build a sustainable future through material innovation. This Privacy Policy states how we collect, use and, disclose information about you. It applies to information collected both online and offline. For residents in certain jurisdictions, this Privacy Policy is supplemented with these privacy notices:


This Privacy Policy, including supplemental Notices, may be changed at any time, and we will let you know of any such changes by posting an updated version on this page of our web site. Your continued use of the website following the posting of changes constitutes your acceptance of such changes.


“Personal Data” (also called “Personal Information”) is data or information that identifies you as a natural person or relates to an identifiable natural person. There are several opportunities for you to provide us with your Personal Data, which often includes:

  • Personal contact information such as name, address, telephone number and email address
  • Business contact information such as business address, telephone number and email address
  • Information necessary to provide you products or solutions
  • Comments and opinions you provide when you contact us directly by email, telephone, or postal mail

“Other Data” is non-Personal Data or information that does not reveal your specific identity or does not directly relate to an identifiable individual. We may collect and use Other Data that could include:

  • Browser and device information, which may include IP address
  • App usage data
  • Information collected through cookies, pixel tags and other technologies
  • Demographic information and other information provided by you that does not reveal your specific identity
  • Information that has been aggregated in a manner such that it no longer reveals your specific identity.

If we are required to treat Other Data as Personal Data under applicable law, then we will collect, use, and disclose it for the purposes for which we collect, use and disclose Personal Data as detailed in this Privacy Policy.


ONLINE: We and our third-party business partners, and/or our third-party business consultants and service providers (collectively, "Providers") may collect Personal Data ONLINE in a variety of ways in connection with our products or solutions, including through:

  • Our websites (“Websites”);
  • The software applications made available by us for use on or through computers and mobile devices (“Apps”);
  • Social media properties (“Our Social Media”);
  • HTML-formatted email messages that we send to you that link to this Privacy Policy (“Emails”);
  • Extranet sites made available to our clients and third parties (“Extranet Sites”);
  • Services we provide to our corporate and institutional clients (“services”); and
  • Our registration process for newsletters, seminars, webinars and events.
  • Widgets we provide to be placed by other parties on other online services, such as by contractors on their service website.

OFFLINE: We may also collect Personal Data OFFLINE in a variety of ways in connection with our business, including when you:

  • Participate in a contractual arrangement for products or solutions;
  • Provide information in conjunction with our products or solutions; or
  • Interact with us at an event.

OTHER SOURCES: We may collect Personal Data from other sources, including:

  • Publicly available databases
  • Joint marketing partners and event sponsors, when they disclose the information with us
  • Other businesses, entities, or franchisees to which we provide products and solutions
  • Social media platforms

We will collect and use Personal Data for our legitimate business purposes, to manage our contractual relationships with you, and/or to comply with a legal obligation. We will store Personal Data only for as long as needed for its intended purpose and in accordance with applicable retention rules. If you choose to share any Personal Data with us, we may store it and use it to provide you with products, solutions, an individualized user experience, and/or for marketing research and other marketing and promotion of our products and solutions. This may include disclosing it to our affiliates or Providers so that they may contact you for direct marketing purposes, including offers of discounts or other solutions. If, in the future, we intend to process your Personal Data for a purpose other than that for which it was collected, we will inform you of that purpose and any other relevant details through means consistent with applicable law.
If you share with us or our Third Parties any Personal Data relating to other people in connection with our products and solutions, you represent that you have the authority to do so and to permit us to use the information in accordance with this Privacy Policy.


We collect Other Data about you whenever you interact with our websites and solutions. Examples of this data include the length and time of your visit, the pages you looked at on our site, the type of Internet Browser you have and the site you visited just before coming to ours. We use these data to develop ideas for improving our site, to measure site activity, to enable selected third parties to provide us with information on the companies visiting our site, and to provide you with information about our products. This may include disclosing it to our Providers.
The Other Data we receive is for Owens Corning's use only and is not disclosed to any other party except in aggregate form, except as otherwise described in this Privacy Policy or where we are required to do so under applicable law. In some instances, we may combine Other Data with Personal Data. If we do, we will treat the combined data as Personal Data for as long as it is combined.


We have implemented internal data protection and related policies, as well as appropriate technical, organizational, and administrative security measures to protect data, including Personal Data, from loss, misuse, unauthorized access, disclosures, alterations, or destruction. We keep Personal Data secure and make it accessible only to authorized personnel as needed to perform operations governed by this Privacy Policy and our internal data protection policies and measures. Please keep in mind that despite these efforts, Owens Corning cannot guarantee or warrant 100% security of the Personal Data held by us; nor can we guarantee that Personal Data that you submit will not be intercepted


Your Personal Data may be stored and processed in any country where Owens Corning has affiliates, facilities, or in which we engage service providers relating to our contractual relationships or other legitimate purposes. By interacting with us, you understand that your Personal Data may be transferred to countries outside of your country of residence, including the United States, which may have data protection rules that are different from those of your country. In certain circumstances, courts, law enforcement agencies, regulatory agencies or security authorities in those other countries may be entitled to request access to your Personal Data.
Some of the non-EEA or UK countries are recognized, for example by the European Commission, as providing an adequate level of data protection. For transfers from the EEA or UK to countries not considered adequate by the appropriate authority, we have put in place appropriate safeguards, such as standard contractual clauses to protect your Personal Data.


Owens Corning has no intention of collecting any Personal Data from individuals under 18 years of age. If your child has provided us with Personal Data and you would like to request that such information be removed, please contact us at DataPrivacy@Owenscorning.com and we will use reasonable efforts to delete this information from our files.


If you are an account holder through tools like the Owens Corning customer or supplier portal, you may review and change the Personal Data associated with your account by logging in to your account and clicking the "Edit My Profile" link. If you would like to delete your account, please contact Owens Corning at answers@answers.owenscorning.com and we will use reasonable efforts to delete your information from our files and will also use reasonable efforts to instruct any third party Provider to delete your information from its files. Please note, however, that your Personal Data is the basis for your account and your election to not share it or have it collected will result in the deletion of your account. Finally, for rights you may have as a data subject in certain jurisdictions separate from the above, please read, as applicable, the Privacy Notices for California, EU and UK, or Brazil.


What are cookies?

Our web site makes use of "cookie" files to customize information to your personal tastes. A cookie is an element of data that a web site can send to your Browser, which may store some information on your computer. Then, when you come back to our site or visit other websites, information can be tailored to suit your individual preferences. The goal is to save you time and provide you with a more meaningful online experience. Most Internet Browsers will allow you to erase cookies from your computer hard drive, block all cookies or receive a warning before a cookie is stored. Please refer to your Browser instructions to learn more about these functions.

How we use cookies.

We use cookies and tracking technologies on our website. Functionalities may include:

  • Assisting you in navigation
  • Assisting your use of our products, services and applications
  • Assisting with our promotional and marketing efforts
  • Providing content from third parties

We classify our cookies in following categories:

Strictly Necessary Cookies:

These cookies are necessary for the website to function and cannot be switched off in our systems. They are usually only set in response to actions made by you which amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not then work. These cookies do not store any personally identifiable information.

Performance Cookies:

These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site.

Functional Cookies:

These cookies enable the website to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages.

Targeting Cookies:

These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant adverts on other sites.

Third Parties, Cookies, and the Use of Analytics Tools

Owens Corning may establish relationships with reputable business partners that allow visitors to our site to navigate directly to sites operated by these partners. We choose our business partners carefully. However, Owens Corning is not responsible for the content or privacy practices of third-party web sites that may be linked to on this site. These links are meant for the user's convenience only and do not constitute sponsorship, endorsement, or approval by Owens Corning of the content, policies, or practices of such sites nor any products or solutions which may be offered through that site. Once you have left the Owens Corning site via such a link, you should check the applicable Privacy Statement of the third-party site.

We are currently using certain third-party tools on our websites and may, in the future, implement additional analytics tools. Data collected as a result of our use of such tools, however, is only used internally to enhance our users’ experience using our website and for our own internal business purposes. Such data may be disclosed to our partners and advertisers, if at all, only as aggregate information and as otherwise specified in this Privacy Policy. Please contact us if you have any specific questions regarding our use of analytics or other analytics tools.

Currently, (i) other parties (e.g. third-party advertising networks and analytics providers) may collect Personal Data about your online activities over time and across different websites when you use our website or services, and (ii) we do not respond to, or take any specific action in connection with the receipt of, Do-Not-Track signals or other similar mechanisms regarding the collection of personally identifiable information about an individual consumer’s online activities over time and across third-party websites or online services.


If you have any questions about this Privacy Policy, please contact us at DataPrivacy@Owenscorning.com.